Tailor Made Service
Proud to Serve Since 2011
What Makes Us Stand Out
Tailor Made
Our service is highly personalized. We have one journey together in which the most important is satisfaction. We would like to listen to your preferences, to understand your needs, to make the service excellent for you. Relying for two decades now only on recommendations means that your level of satisfaction is the only criteria! With us, you do not have long-term agreements, mass service, standardization, only your appreciation.
Our Name
We Care
For the long time we have served you, our name has become associated with trust, security, and tradition. We accept with responsibility and gratitude the fact that you grant us access to your homes and accept them as ours. Gratitude also comes from the fact that we also work for your family and friends, understanding how important the reputation we have built is!
We are part of the big Art Angel family. In all our time together, we have managed to do a lot of good and put profits back into the community. We respectfully thank you for the opportunities you have given us!
Our Services
How it Works
24/7 Concierge
Before we start working for you, you have had a conversation with your concierge on the phone who has gained a basic understanding of what you need. The concierge will be available 24/7 for as long as we serve you.
The Housekeeper
The next step is meeting with the Housekeeper, the person who will be responsible for the quality of service you receive. He should understand in detail your preferences and your home. He along with the concierge should individually train every helper who enters your home, every time. He will be there for you in the moments when you have a problem with the people helping you in your home. He is the person who is responsible for replacements, replacements and new hires.
Communication
Recommendations
Only through personal recommendations
The service is by recommendation only, which means that before we start working for you, we are already part of your inner circle. It means we are people you can trust and know what to expect. Similarly, it is only through personal recommendations that we hire the people who are our helpers. We care very much about you and your property!
To be honest, we’ve never tried to offer a service. Home help, there is no way to standardise, although we try our best to optimise our work. Home help means that we become part of your family. Which requires that we talk and understand your needs and wishes. And we will always be at your disposal to receive requests and recommendations.Our goal is to constantly learn and improve so that we can provide excellent service.
The Service
This is not a service, we are already part of your family and daily life. We will try to make your life nicer, and save you more time for yourself and those you love.
It is All About You!
Our Services
Our Team
Mitka Kuzmanova started the service solo a quarter of a century ago! Quickly, her cleaning work became so in demand that she was forced to resort to hiring helpers. Mitka is still the primary engine of the company and in helping customers and staff.
In 2012 Mitka was joined by Iliyan Kuzmanov. Her son returned from Montreal, Canada, when she needed help because of personal issues.
At that moment, the side-by-side service became something completely different, a family and social business with the sole purpose of helping. Not only help to the clients but also with the profit to realize good deeds by helping people in need.
In 2019, a new chapter opens at The Help London, Borislava Georgieva joins. She is from Bulgaria, a victim of domestic violence, a person Iliyan not only helps but together they created the Art Angel Foundation Bulgaria.
She became not only Ilian’s partner in all his social endeavours but also an important part of Domestic Help London and The Angel Social Group.
Proud to Serve London Since 2011
